The outcome execution platform

AI runs the call. A person closes it.You get the outcome.

The conversations your revenue lives on: collections, renewals, sales, support. Run end to end, paid on the result, not the minute.

8 yrsin production1M+calls a day100%scored
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Trusted by teams that carry the numbers

Vi (Vodafone Idea)AirtelHDB FinancialTATA AIGIndiaFirst LifeMuthoot FincorpAditya Birla CapitalAditya Birla Sun Life InsuranceRoyal EnfieldIndiGoDishTVACT FibernetTata PlayBuddy LoanStashfinTeleoneVi (Vodafone Idea)AirtelHDB FinancialTATA AIGIndiaFirst LifeMuthoot FincorpAditya Birla CapitalAditya Birla Sun Life InsuranceRoyal EnfieldIndiGoDishTVACT FibernetTata PlayBuddy LoanStashfinTeleone

WHAT ORISERVE IS

The AI that runs your calls, and the people who close them.

Oriserve runs the conversations that carry revenue: collections, renewals, sales and support. Voice AI handles the volume in your customer's own language; whatever it can't resolve, a trained specialist closes on the same call, so your service levels never slip.

BFSI

TELECOM

CONSUMER BRANDS

N°05 · After go-live

Named clients. Real results. Ask them yourself.

31.9%
Save rate · engaged customers · MNP window
Airtel
Retention · Hinglish + Gujarati · Bihar circle
539 saves in the June MNP window, Bihar circle. Counted only on confirmed CANCEL-to-1900.
Read the case study →
59.78%
Auto-renewal rate · 8,662 customers
Tata AIG
Renewals · Bilingual · Live IPDS APIs
250,000+ automated attempts; IDV changes handled on the call itself, 24/7 in the T-45 window.
Read the case study →
~1 in 3
Best-bucket recovery · Post-Due Bandhan Plus
Muthoot Fincorp
Collections · 5 languages · In-call payments
5,171 of 21,796 accounts recovered in month two; payment completes inside the call.
Read the case study →
5–8L
Calls/day · 16+ lending brands
Credgenics
Collections · Multi-brand · 6 languages
70+ bot builds across 16+ lending brands, 300 concurrent calls; monthly volume up ~17× since ramp-up.
Read the case study →
27×
Monthly leads · dealer engagement to 43×
ASUS India
Multi-audience · Web + WhatsApp · Onebot
Self-serve support +135%; 96–97% intent recognition held through the spike.
Read the case study →

~30% lower cost per outcome in India.

That's our number, on our book; the one that matters is yours.

Model your own numbers
Watch one real call, start to finish

Scroll to play one motor-insurance renewal as it happens. Every Oriserve call runs these five acts.

Answer.

Traffic behind him, a bad line, Hinglish mid-sentence. The AI hears through all of it.

Sense.

“Thinking of switching.” The platform knows what that sentence is worth.

Hand off.

A specialist joins in seconds. Briefed before she says hello.

Close.

Renewed on the same call, payment link and all. No callback, no queue.

Learn.

Scored, like every call. Fed back into the brain, so the next thousand open sharper.

ACT 01 / 05
Same five acts · any industry
Live call · Motor renewal
ORI · AINamaste Rohan ji, ORI se bol rahi hoon. Aapki car policy 12 din mein renew ho rahi hai.
CustomerHaan bolo… premium kitna hai iss baar?
ORI · AI₹8,240, from your policy record. WhatsApp par payment link bhej doon?
Line noiseFiltered
Simulation
PPriya S.Retention specialist
intent: switchingsentiment: waveringfull transcript
Console

Quote the loyalty NCB-protect add-on, same premium

How the work splits

AI runs the volume. People close the rest.

60–80%resolved by AI, end to end
20–40%closed by a specialist

The industry chased deflection and stalled in pilots; we optimise for resolution, and charge on it. Whatever the AI can't resolve goes to a trained person on the same call, so your SLAs never take the hit. The race to 100% automation is a mirage: automation-only stacks plateau in production, and the save, the settlement and the exception are where the money is decided.

We optimise for resolution, and charge on it. What the AI can't resolve goes to a person on the same call; your SLAs never take the hit.

Regulation · RBI FREE-AI

India's draft AI rules for finance ask for human oversight, an override, and disclosure when AI is in the loop. We have run that model for years.

India's draft AI rules ask for human oversight, an override, and disclosure. We have run that model for years.

What FREE-AI means for BFSI →
N°02 · The whole customer, covered

That was one call. The platform runs the entire lifetime.

Most vendors sell one moment. Oriserve runs every revenue and service conversation a customer will have, on one memory: what's learned at acquisition is still working at renewal.

Every revenue and service conversation, on one memory: what's learned at acquisition still works at renewal.

One platformone memory
Acquire
Onboard
Serve
Collect & renew
Retain & win back
Grow

Acquire

3x human benchmark*

Lead qualification in the minute of intent, not the day after. *Where full AI flows run.

Onboard

KYC · activation · first use

Welcome and verification completed in conversation, in the customer's language.

Serve

cost per conversation ▾

Support handled 60–80% end to end, 24/7. Customers too costly to serve become affordable to serve well.

Collect & renew

compliant on every call

Payment closed inside the call; consent and contact rules enforced by construction.

Retain & win back

saves in the moment

Save-intent caught mid-call and handed warm to a person. Lapsed customers re-engaged while the book is still winnable.

Grow

offers inside calls you already make

Trigger-led upsell in service and renewal calls; every pitch scripted and audited.

N°03 · The platform · 4th generation

One system, four layers, and every call teaches it.

Everyone else owns a layer; nobody owns the outcome. One system runs the dialler, the AI agents across voice and chat, the human console and 100% QA. It integrates with your systems of record before it automates a single call, and what every call teaches flows back to the top.

Nobody else owns the outcome. One system: dialler, AI agents across voice and chat, human console, 100% QA. What every call teaches flows back to the top.

Live01

AI-native dialler

Campaign logic, redial discipline, compliance windows. 1M+ calls a day.

reach
Live02

AI agents · voice + chat

Sales, renewals, retention, recoveries; 10 languages in production.

resolution
The handoff

A warmed, qualified conversation moves to a person in seconds: summary, intent and every captured detail attached. What nobody else has.

First-class product surface
In build · Aug 202603

Human agent console

People take the close, the save, the settlement today; briefed before hello.

close rate lift
Live04

100% QA + analytics

Every call audited, AI and human. The learning loop compounds.

qa coverage
Rolling improvement · why the loop matters

Automation that compounds, quarter on quarter.

Day 1 · ~20% AI-handled · KPIs protected→ 60–80% band
0loop cycles on this page
100%calls feeding the loop
<1 daynew use case via templated verticals
permanenteach point of automation won

AI starts with a minority of volume so your KPIs are protected from day one; the ratio shifts as the system learns your business. Meters illustrative of the live dashboard.

AI starts with a minority of volume so your KPIs are protected; the ratio shifts as it learns.

Point tools sell you a layer; seat platforms sell licences. Oriserve runs the whole loop, priced on the outcome, so nothing you learn is lost between tools.

One loop, priced on the outcome. Nothing you learn is lost between tools.

N°04 · Engineered for the worst line in the world

Accurate on the calls that break the demos.

NoiseStreet-proof

8 kHz line audio, traffic, a call centre shouting behind the agent. Trained on it, not protected from it.

LatencySub-1.5s

Voice-to-voice at P95, held flat under load. The customer never waits long enough to wonder.

Scale10,000+

Concurrent calls, drift-tested. The same accuracy at call one and call ten thousand.

Truth<1% hallucination

Balances, dues and policy figures come from your systems of record; the model never invents the number.

ISO 27001:2022ISO 42001SOC 2GDPRHIPAA-readyAWS KMS encryptionMFA · VPC-isolatedIndia-residentISO 27001 certified · remainder per the infosec pack · full detail on the trust centre

Prove it on your own book.

First · baseline and target agreed, in writingThen · bot built on your scripts and dataLive · first results, read together

Priced on outcomes, not seats. We agree the number that makes this a win before we build a thing, and the pilot runs on the same terms as production.

Do not take our word for any of this.

Call the live AI in your language. Audit the scoring on real conversations. Ask a referenceable client. Then decide.

Mobile number

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