VI How Vi increased cross-sell instances by 4x and reduced Customer acquisition costs by 30%.
We have always been at the forefront of adopting cutting edge technologies to enhance customer experience. Our industry-first VIC is an intuitive, simple-to-use, secure solution that allows customers to converse with Vi by leveraging the power of AI. Its integration across platforms, including the award-winning Google Business Message integration, has helped us substantially enhance customer experience. We are happy to receive this recognition along with our technology partner, ORISERVE. Their global first automation stack is enabling us to stay at the forefront of industry-leading customer experiences, across languages and geographies, with agility. Jagbir Singh, Chief Technology Officer, VIL
